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Last week, we talked about how to respond to negative online reviews and detailed the behavior a local business owner should display when addressing online reviews. This week, we’re going to talk about dealing with fake negative reviews. Now, you might think the same protocol applies in all negative reviews in general, but you’d be […]
What could be better than a customer leaving stellar, five-star online reviews of your business or service? Continuing to receive stellar, five-star reviews! And we can show you how with our list of tips for business owners about responding to positive reviews to not only keep current customers, but to acquire new ones. Use your […]
For a lot of people, their business is their baby; their pride and joy. So, anyone that would have something negative to say about their baby would surely feel the rather of a thousand volcanos. But, alas, you can’t exactly let that show. As a business owner you should be professional at all times, in […]